Features

Automation for the dispatch work language agencies repeat every day.

Agency Bridge brings PO entry, referral follow-up, appointment tracking, interpreter staffing, directories, and agency settings into one operating workspace.

PO Gator

Upload the PO. Let Taba extract the details.

Upload your PDFs and Taba will extract and save all the important details.

PO GatorUploaded POPO-24817.pdf
Claimant Date Revenue
Referral Follow-Up

Create a referral. Start the follow-up automatically.

When a referral is entered, Taba begins scheduled follow-up with the insurance company, reminds your team when calls are needed, and stops automatically when the PO is received.

1Emails insurance companyFollow-up starts automatically
2Sends reminder tomorrowScheduled in the queue
3Reminds team to callHuman follow-up when needed
Stops when PO arrivesSequence completed
Appointment Tracking

See past, present, and future appointments.

Track every job from referral intake to staffing, calendar coordination, completion, billing details, interpreter costs, mileage, parking, and revenue.

Appointment lifecycleToday · 10:30 AM
Referral PO Staffed 4Completed 5Billing ready
Spanish · In-person$385 revenue
Interpreter Staffing & Outreach

Find the right interpreters faster.

Search by language, location, radius, certification, rate, and appointment type, then send outreach to matching interpreters in bulk instead of calling one by one.

Spanish25 mile radiusCertifiedIn-person
ARAna R.4.8 mi
JMJavier M.8.1 mi
LSLucia S.11.6 mi
People & Directories

Keep operational records organized.

Keep interpreter, claimant, provider, insurance company, and contact records structured so dispatchers are not rebuilding context from notes, inboxes, and memory.

Directory 5 record types
INInterpretersProfiles, rates, certifications
CLClaimantsCase details and appointment history
ICInsurance CompaniesAdjusters and PO contacts
PRProvidersLocations and appointment notes
COContactsCase coordination details
Dispatch / Autobidder

Route job opportunities through rules and approvals.

Use provider-specific rules to decide which opportunities can be bid automatically, which need review, and which should route through Telegram approval before submission.

1Opportunity reviewed
2Rules checked
3Telegram approval
Bid submitted
Multi-Agency Support

Operate with isolated agency settings.

Separate agency settings, branding, Gmail integrations, Google Calendar integrations, Telegram bot settings, and user permissions so each agency can operate independently.

Branding Permissions Gmail Calendar Telegram Agency Settings

Ready to see the dispatch workflow end?

Book a Demo